Shipping Information You Need To Know
All shipping and collection of online product purchases are done from the Kloppers Online headquarters in Bloemfontein. Please enquire for collection and shipping from our other retail outlets before purchase (firstname.lastname@example.org).
Please ensure the correct shipping address is provided from the outset as title and risk will pass to you once the order has left our premises.
Please note shipping will only take place once payment has cleared and visible in our bank account (especially EFTs).
Bank transfers may take up to 2-3 days to clear prolonging the shipping process.
The shipping and courier costs for firearms will be quoted once the customer receives the license for the purchased product. No firearms can be sold in South Africa without a license, therefore the sale will be concluded when the customer receives his license (for specific product purchased) and then either be collected from our Bloemfontein or George branches, or be shipped to the customer.
Fire arm sale cancelation will include a 30% handling fee. In the case of a firearms licensing application not being successful, there will be a 15% handling fee (pending a second application for the failed licence).
Occasionally packages are returned to us undeliverable. Should this event take place every attempt will be made to contact you to make arrangements for re‑shipment.
Please note that the order must be placed before 14:00 & if the order day falls on a Saturday / Sunday then the package will only be shipped on the Monday.